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  • How can I request samples?
    Request samples by writing to info@wala.coffee or register your data on our website.
  • To which countries can I request samples, or place orders?"
    To all countries where FEDEX dispatches.
  • How is the presentation of the products?
    All our products can be presented as follows: · Green coffee in a GRAINPRO bag plus a coffee bag of 25 pounds (11.3 Kilos). · Green coffee in a GRAINPRO bag plus a coffee bag of 50 pounds (22.6 Kilos). · Green coffee vacuum packed in a box of 52,9 pounds (24 Kilos).
  • What payment method can I use?
    You can pay with all credit cards through PAYPAL, or by bank transfer.
  • How do I make the payment?
    Once you confirm the coffee you want, we will send you a PAYPAL link where you can make the payment with your credit card. We can also send you our bank information for money transfer from your bank.
  • How long does my purchase take once I have made the payment?
    On average, the dispatch takes 8 business days from Colombia to any country in ASIA or OCEANIA.
  • Where do I see the status of my order?
    Once we deliver the coffee to FEDEX, we send you the tracking number of the order that you can check directly at www.fedex.com
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